• Explore the Upside of Change
• Manage the Conversation
• Develop a Perspective that Thrives
• Managing Staff through the challenges
• Personal Integrity and Work ethics

This can be a sensitive time for employees and the company but when presented effectively people can thrive and generate possibilities within corporate restructures.

Your Team will learn easy to apply Skills to:
• Listen from the Customers Experience & Speak to Varying Perspectives
• Use Positive Language that shapes an outcome
• Exhibit Work Ethic Pride
• Diffuse Charged Situations
• Recognize the Importance of Customer Acknowledgement
• Go the Extra Mile

Excellence in Customer Service exceeds simply having a great product. The customer is certainly not always right AND they are ALWAYS a Customer.

The Inspiration Triad- A fundamental quality of leadership is knowing how to generate inspiration and motivation. The Inspiration Triad introduces you to key distinctions for Inspired Action.

The Importance of Knowing Your Team, Audience & Partners – Speak in the voice of the people and you will be heard. Effective Leadership includes language and listening that creates multiple outcomes at once. This segment explores the importance of communicating to specific thinking styles and personality types.

Attitude for Success - A Winning Attitude is part of any Success strategy. This module investigates what it takes to exude Leadership in the face of challenges and uncertainty.

Attention & Outcome – The Law of Attraction states that whatever you focus on is what you will attract into your life. This is precisely why it’s essential to stay focused on your goals. Discover the essentials of positive focus.

Bio Health and Happiness 101- Seven (7) things that interfere with optimal brain function and healthy thinking. The body is a chemical factory, this segment address the importance of partnering with your bio chemistry to support outcomes both personally and professionally.

Communicating from Resolutions – In this module we will explore how effective communication begins with listening and ends with knowing your message was receive how you intended it to be.

Circumstance verses Creation – This segment presents navigating through circumstances with a vision to create the outcome. You will have an opportunity to actively transform a circumstance in your life that is either not working or not working as well as you would like it to.

Truth & Reality – A series of fascinating exercises that illustrate truth and interpretation to offer insight into those around you AND provide power over many life situations that you may feel defeated around.

Expand to Include – Things happen in life, that are unwelcome, unexpected and unpredictable. Staying focused in the face of negativity and NOT resisting what is involves expanding. You will learn how to embrace situations as they are instead directing your valuable life energy – wishing things were another way than they are.

Play, Rejuvenation & Vitality – How often do you create time to recharge and restore your vitality? This segment examines the importance of scheduling activities or pastimes that regenerate your vitality on a regular basis.

“The more you praise and celebrate your life, the more there is in life to celebrate.”
Oprah Winfrey

Milton Event:
May 19th, 7-9pm Hawthorne Village Public School Milton Ontario.
For tickets contact ticketsforbarbara (@) gmail.com
Or call Andrea Markusich at 289 878 7382
$20 for tickets

Richmond Hill:
May 18: 7:00-9:00pm at Richland Academy,
11570 Yonge St., Richmond Hill, ON.
For tickets 905-224-5600.

Barbara Coloroso is an international bestselling author and for the past 38 years an internationally recognized speaker and consultant on parenting, teaching, school discipline, positive school climate, bullying, grieving, nonviolent conflict resolution and restorative justice.

She has appeared on Oprah, CBS, NBC, ABC, CNN and NPR and has been featured in the New York Times, Time, U.S. News & World Report, Newsweek, and other national and international publications.

Her uniquely effective parenting and teaching strategies were developed through her years of training in sociology, special education, and philosophy, as well as field-tested through her experiences as a classroom teacher, laboratory school instructor, university instructor, seminar leader, volunteer in Rwanda, and mother of three grown children.

She is the author of four international bestsellers: kids are worth it! Giving Your Child the Gift of Inner Discipline; Parenting Through Crisis—Helping Kids in Times of Loss, Grief and Change; The Bully, the Bullied, and the Bystander—From Pre-School to High School, How Parents and Teachers Can Help Break the Cycle of Violence; and Just Because It’s Not Wrong Doesn’t Make It Right—From Toddlers to Teens, Teaching Kids to Think and Act Ethically.

Milton Event:
May 19th, 7-9pm Hawthorne Village Public School Milton Ontario.
For tickets contact ticketsforbarbara (@) gmail.com

$20 for tickets

Richmond Hill:
May 18: 7:00-9:00pm at Richland Academy,
11570 Yonge St., Richmond Hill, ON.
For tickets 905-224-5600.

Barbara Coloroso is an international bestselling author and for the past 38 years an internationally recognized speaker and consultant on parenting, teaching, school discipline, positive school climate, bullying, grieving, nonviolent conflict resolution and restorative justice.

She has appeared on Oprah, CBS, NBC, ABC, CNN and NPR and has been featured in the New York Times, Time, U.S. News & World Report, Newsweek, and other national and international publications.

Her uniquely effective parenting and teaching strategies were developed through her years of training in sociology, special education, and philosophy, as well as field-tested through her experiences as a classroom teacher, laboratory school instructor, university instructor, seminar leader, volunteer in Rwanda, and mother of three grown children.

She is the author of four international bestsellers: kids are worth it! Giving Your Child the Gift of Inner Discipline; Parenting Through Crisis—Helping Kids in Times of Loss, Grief and Change; The Bully, the Bullied, and the Bystander—From Pre-School to High School, How Parents and Teachers Can Help Break the Cycle of Violence; and Just Because It’s Not Wrong Doesn’t Make It Right—From Toddlers to Teens, Teaching Kids to Think and Act Ethically.

Teach your child to be a free thinker -
Ask your child for her opinion on a range of topics and validate her perspective. Appropriate responses may sound like this; interesting, fantastic, how did you think of that? As you do this, note; you are not to evaluate whether the opinion is right or wrong, or even consistent with your own. Rather, help her to become fluent in her own opinions. Doing so illustrates respect and sends the message that not only is she supported, but that it’s safe for her to express her beliefs. If she is not able to do this in the security of her own environment, it is unlikely she will ever feel comfortable having a voice in the world.
When a child has an early neural pattern, (brain pattern), that’s says; ‘I’m valued’ – it cultivates a healthy self concept to build on. The pattern already exists, as does the opportunity to add to it. It also reinforces the ability to embrace a range of diverse views which translates into respect among other cultures, religion and humanity in general.
Make sure you child learns they have something to contribute to the world, because they do – yes, even at 4 years of age.
If you begin with the end in mind, you are in fact raising adults, not children.

Goal setting for kids -
Goal setting teaches children how to achieve. Age four or five is a great time to initiate goals conversations, and any age can benefit. Introduce the concept and start small, perhaps learning how to tie shoes laces, or, saving up for a small toy. The goal process instils creative thinking and fosters perseverance. When you introduce goal setting early on, it has the child become adept at getting what they want out of life. It also cultivates success patterns that they can build on and provides a powerful context of making things happen – when they say so. This is guaranteed to serve them throughout life.

Choice and accountability –
Bottom line human beings need to experience choice. The absence of choice can leave both little and big people feeling stifled and trapped. When you offer your child options, be it a meal, clothing, or a sport, – the child becomes adept at making their reality happen, as opposed to feeling as if the world is happening to them.
Now, if little Johnny picked soccer this year and a few weeks into practise he decides he prefers hockey; gently remind him he chose soccer. Right now his job is to manage the choice he made and follow through on his commitment. Of course, he can choose hockey the following season but have him be accountable for the current choice – after all he did make it.
This is an age appropriate principle to be applied within reason. Obviously you’re not going to allow a 3 year old to change their bedtime or, pick any movie out from the video store. You can however, allow little Logan dress to himself. Even if he feels khakis and a purple button down looks smashing with his pirate belt. And so what if he wears his favourite shirt 3 days in a row. He’s exercising choice over his wardrobe and discovering the power to influence his environment in the process.

Be an Example –
In life if you’re a victim to a situation you are powerless to change it – move away from blame no matter how tempting. Victimization and happiness cannot co-exist. Remember this as a rule and model this for your children. You can do this by making the most of your life, regardless of circumstance. Illustrate conflict resolution, growth, change, courage and all the things that helps an individual develop fortitude. Show your child firsthand how to act in spite of fear. This includes being accountable for the experiences and people you attract in your life. Circumstances rarely define an outcome – attitude does. Your child benefits significantly by watching you challenge yourself and tackle your own life issues – teach them how to live with enthusiasm!

Let them fail –
It’s one of the most fundamental lessons of success. It helps develop resilience and offers a firsthand experience of life as a numbers game. Our greatest lessons in life rarely surface without adversity. As a parent, you will have the urge to protect and shield your little one from disappointment – manage this urge. I’m not say remove the baby gates so your 2 year old can learn about stairs and gravity. However, you can allow your 5th grader try out for the rep team even if you feel certain he lacks the aptitude to play at that level. You never know what will be born through the experience.
The real world involves ups and downs. The key is not to shield children per say; but rather teach them how to manage obstacles, stay focused on the outcome and identify learnings’ to apply in future situation. Life is unfair at times and we all experience disappointments. Kids benefit significantly when they learn how to pick themselves up and re-course.
A child that is sheltered from challenges can become an adult who falls apart and runs and hides at the first sign of rejection. That’s no way to live. If you haven’t learned this yourself, now is the time. Many great things in life come down to trial and error – success is one of them.

Encourage debate -
Remember, just because you are older than your child does not necessarily mean that you’re wiser – especially within the context of what’s possible. Consider, they may see things that you cannot. If they disagree with one of your rules, generously allow them the opportunity to present their case. Move away from dictatorship in your house hold and operate within a democracy.
If your 12 year old is a well adjusted child, and she wants a part time job – maybe she knows what she can handle. Have her propose all the reasons and begin the process to convince you why she is in fact capable of handling whatever she wants to take on. Any impressive case should be met with a trial and perhaps an acknowledgment of creativity and for standing up with conviction for what they . It’s time to give up knowing; she may be able to maintain her grades, while managing all of her current commitments if you simply give her a chance. When you give children permission to WOW you – they often seize the opportunity.

Trust –
The main objective as a parent is to equip your child with tools and healthy brain patterns to live a successful life. Your job is to help them discover who they are – not create who they are. Think guidance not government. Most parents want their children to have an easy life and make choices that result in a happy existence. The fact is, how many parent go about this is actually counter- productive. They impose their beliefs about what is right for a child or teenager, often resulting in conflict on both ends. The human spirit is very delicate, if and when a child or, adolescence shuts down, it can be very difficult to restore their spirit to its natural state. Trust you have equip your kids values and tools for life; that you have taught them to think for themselves and stand up when it matters. Exercise faith that they have an internal compass of who they are becoming in the world, regardless of whether or not you understand it. Above all else get out of their way and become a cheerleader for whatever it is they want!

Agreement is not respect -
Many parents want their children to agree with their beliefs. Stop that! Unless it involves safety let your child determine their own individual perspective. They can love you, and you them, while sharing varying views. Children will repress parts of themselves that are not embraced by the parent gods. It takes a strong person to allow others their beliefs, without attempting to conform them to agreement – especially in a family environment.
Honoring your child’s beliefs is no different than respecting your neighbor’s choice of car color, or, religion. You show your child the ultimate reverence when you honor who they choose to be. You are also modeling extraordinary parenting techniques for your future grandchildren.

Communicate from Love –
Children receive messages based on the dominate emotion within the communication, not necessarily the words or, information you’re intending to relay. A raised voice implies disapproval and anger, even if it’s raised due to safety or concern. Be conscientious of the emotion behind your words, particularly when having crucial conversations with children. Be sure to tune into the love you have for your child and communicate from that perspective.

Help them earn-
Be it a lemonade stand, a garage sale, walking a neighbour’s dog, a part time babysitting gig or yard work. The power and freedom that comes with earning has children get acquainted with generating money before it becomes a necessity. It creates a sense of independence and control over their life.
A young mind that can see earning as fun and playful, will likely build on that and enjoy a long rewarding career with various revenue streams. And just think, in the future this may present as the difference between living in a retirement home or, settling in with care, in the west wing, of your grown child’s Estate.

Robin H-C is quoted in the June issue of Parent magazine.